Case Study: ViClarity GRC Empowers Staff to Focus on Resident Well Being

March 28, 2022

How Grace Inspired Ministries uses ViClarity to make important changes that directly impact resident and staff experiences.

When the U.S. Secretary of Health and Human Services declared COVID-19 a public health emergency, the Grace Inspired Ministries staff experienced immense pressure of keeping their residents safe from the virus. Not only was increased labor and care needed, but the reporting requirements for care facilities kept changing almost daily, they simply couldn’t keep up. Marcie Lynn Doster, director of compliance for Grace Inspired Ministries in Bucks County, Pennsylvania, looked for a solution that could provide faster access to real-time information without adding more work to frontline staff.

In this case study, Doster shares how Grace Inspired Ministries worked with the ViClarity technologists to build a customized GRC solution that gives real-time information, the ability to track detailed incidents, and provides smoother audit experiences. 

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