3 Tips for a Great Quality Management Program in Health and Long-Term Care

July 28, 2025

Delivering high-quality care isn’t just about meeting standards — it’s about creating a culture of excellence. Here are three key factors to consider when building an effective quality management program in long-term healthcare settings:

1. Set Clear Standards - Define measurable standards, document them and embrace a cycle of ongoing evaluation. The regular review of processes ensures you adapt to changing needs and regulations.

2. Ensure Engagement at Every Level – Quality care isn’t the responsibility of one person or team — it’s a collective effort. Involve staff, service users, and stakeholders to co-create meaningful outcomes. 

 The most successful quality programs have buy-in from stakeholders at all levels of the business.

3. Make Data-Driven Decisions - Use data insights to drive improvements. Whether it’s feedback, performance metrics, or compliance reports, informed decision-making backed by meaningful data leads to better results.

Automating data collection and analytics with quality management tools, like ViClarity’s centralized system for good governance, allows you to make more informed decisions and improve the levels of quality across the organization.

When these elements work together, they create a foundation for care that’s safe, effective, and person-centered.